Ai Commerce
Editorial coverage, analysis and commerce intelligence on ai commerce across global markets.
Amazon's Generative AI Gambits Encounter Retail Realities
The integration of generative artificial intelligence into retail operations and consumer interfaces presents a complex calculus for established players, balancing innovation against the immediate demands of efficiency and profitability in a fiercely competitive market.
Predictive Cartfilling and the Perils of Algorithmic Entrenchment for US Retailers
As artificial intelligence permeates every facet of online commerce, American retailers confront a nuanced challenge: optimizing for convenience without inadvertently narrowing consumer choice and stifling market dynamism.
Agentic Commerce Is Real — and Shopify, Stripe and Perplexity Are Quietly Wiring It
For the first time, AI agents can actually buy things on behalf of consumers. The infrastructure powering that shift is being built right now.
AI Search Is Quietly Eating Product Discovery — and Brands Are Still Catching Up
ChatGPT, Perplexity and Google's AI Overviews are now meaningful sources of pre-purchase research, and the brands that adapt early are winning disproportionate share of voice.
Virtual Try-On and AI Product Imagery Are Finally Good Enough to Replace Studio Photography
For categories from fashion to furniture, the next wave of online merchandising will be generated, not photographed.
AI Customer Service Has Crossed a Quality Threshold — and the Vendor Landscape Is Being Rewritten
Zendesk, Intercom, Ada and a new wave of agent-native challengers are competing to define what frontline customer service looks like in 2026.